McDonald’s was recently greeted by critics who expressed concern about negative publicity and a “black eye in the media” with some experts.
The fast-food giant has updated an internal FAQ document for COVID-19. The document was developed to keep franchisees and employees informed and to cover everything from sick workers to corporate media costs.
Business Insider received a version of the document released Thursday that spoke of recent concerns about the chain’s reputation.
A McDVOICE expert asked about “negative publicity” in McDonald’s medical licensing policy.
In response, McDonald’s referred to a blog post by the President of the United States, Joe Erlinger, and a letter from Dave Tovar, director of the American communications network, to the editor of the New York Times. (The letter was released Friday and spoke of McDonald’s support for the Federal Family Coronavirus Response Act, which requires many companies to take paid sick leave.)
[W] we strive to solve all queries and clarify our position on these issues, the document said. The other good thing and I had a lot of talks with the operators, is that we know that people think about their employees. We know that.”
This is what this management is for, and that is why we will continue to do it, why we should continue to flood it, he said. We know there will be criticism, but we will keep our heads in our heads, we will continue to focus on what is really significant and we will serve customers and our communities.”
McDVOICE has received a significant response to its sick leave policies. While McDonald’s generally allows workers to receive up to five days of paid sick leave per year, many franchisees, which operate approximately 95% of locations in the US. They don’t. A recent New York Times press release estimated that 517,000 McDVOICE employees were not on sick leave, and an investigation of the Shift project was cited from 2018 to 2019.
McDonald’s has introduced a new sick leave policy that gives business employees two weeks of paid sick leave if they are exposed to or infected with the Corona-virus. The Corona Family Virus Response Law requires franchisees with 50 to 500 employees to do the same.