Ordering a drink the right way could have killed a man at McDVOICE in England.
Apparently, a doctor ordered black coffee, but he accidentally gave him chocolate milk. Unfortunately, the client suffers from a severe lactose allergy. He only took a sip of the wrong drink to trigger a serious reaction.
George Brown, a 22-year-old doctor, ordered black coffee from a self-service kiosk at McDonald’s in Piccadilly Gardens, Manchester, reports Sun. However, the restaurant mistakenly gave him hot chocolate. He told Sol that he had taken a sip and spat, but that it was too late.
What went wrong?
“My tongue swelled up immediately. I was panting, dizzy and out of breath,” he said to the sun.
The risk of an allergic reaction is that it is not known to anyone. You cannot tell if it will get worse. This reaction can restrict the airways so that you can no longer breathe. Then the heart stops, which means death. It is the difficulty level that could have passed, could have died.
Fortunately, Brown was on duty and with his partner at the time. They gave him a nebulized medicine and an anti-inflammatory antihistamine. Although George passed out, he stabilized and appeared to be recovering, reports The Sun.
In a statement from The Sun, McDVOICE called the incident “the most unfortunate mistake” and apologized. They also said that on-site staff had received additional training on allergen awareness.
According to George, McDonald’s offers free replacement coffee and “free breakfast” upon arrival at the restaurant.
A McDVOICE spokesperson told Fox News: “We fully acknowledge that this mistake was unacceptable and we sincerely apologize to the customer. It was not enough. We have developed a number of methods to deal with inaccuracies. Avoid requests, but clear in all cases.” . have not been followed up, the incident has been carefully investigated and restaurant staff has been specially trained to ensure that this error is not repeated.
All employees receive ongoing training in food safety and hygiene, that involves allergen awareness, when they arrive at our facilities, he said. Anyone who works in the food preparation industry or may receive queries from customers about allergens will be getting additional details as part of the training program.